Returns & Exchanges

At Oye Happy, we strive to ensure every surprise is perfect, but we offer a seamless return policy for damaged or incorrect items to maintain your peace of mind. Please initiate your request within 48 hours of delivery to ensure a quick resolution.

Return Process

• 1.
  Initiate Request

  Log into your account or contact our support team via email with your order ID and photos of the product received.

• 2.
  Quality Inspection

  Our team will review your request and the provided images to verify the defect or discrepancy against your original order.

• 3.
  Reverse Pickup

  Once approved, we will schedule a reverse pickup from your address at no additional cost, provided the item is in its original packaging.

• 4.
  Refund or Replacement

  After the item reaches our warehouse, we will either ship a fresh replacement or process a full refund to your original payment method.