Frequently Asked Questions
Everything you need to know about gifting with Oye Happy
How long does it take to deliver my gift?
Standard delivery typically takes 3-5 business days. For personalized gifts, please allow an additional 24-48 hours for customization and processing.
Can I track my order in real-time?
Yes, once your order is dispatched, you will receive a tracking link via email and SMS to monitor your package's journey to your doorstep.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular digital wallets. Cash on Delivery is available for select pin codes.
What is your return policy for personalized items?
Since personalized gifts are crafted specifically for you, they are non-returnable unless they arrive damaged or have a manufacturing defect.
Is my personal data and photos safe?
Absolutely. We prioritize your privacy and use industry-standard encryption. Any photos shared for personalization are deleted from our servers after the order is completed.
Do you offer midnight or same-day delivery?
We offer same-day and midnight delivery services for specific digital gifts and select physical products in major metropolitan areas.